Incessant Technologies, an NIIT Technologies company was among the select companies that Forrester invited to participate in its report, The Forrester Wave:Digital Process Automation Service Providers, Q3 2018. In this report, Incessant Technologies was cited as a Strong Performer.
The report evaluates providers across 19 criteria, which are grouped into three high-level categories: Current offering: strategy consulting, UX design capabilities, delivery methodology, and studios and labs for process design. Strategy:market strategy and vision, partnerships with process technology vendors, though leadership, and employee experience. Market presence:vendor’s active DPA clients, DPA headcount, and global presence. In the Forrester evaluation, Incessant Technologies’ top score was in the implementation and delivery models criterion.
According to the report, “Incessant Technologies focuses on technology excellence and strong strategy chops. With a very large Pega practice, bolstered by the acquisition of RuleTek, and a smaller Appian practice, the Company brings digital transformation technology experience to its clients. However, it doesn’t stop there; client references and case studies demonstrate a strong business strategy focus, as well. Design capabilities are excellent within its DPA projects”.
Speaking about the announcement, Adrian Bignall, Global Head of Sales for Incessant Technologies said “We are excited to be recognized by Forrester in this Wave report. It’s the first time Incessant Technologies has been included in a Wave report and we believe it evidences the strong position we have in the DPA marketplace. Together Incessant and RuleTek bring unmatched expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience”.
According to the report, the “Forrester Wave evaluation highlights the role of service providers in elevating process automation initiatives from tactical, cost-saving efforts to critical components of a digital transformation strategy. Many of the Strong Performers have embraced partnerships with best-of-breed-service providers to create a complete offering and may represent a better option for some organizations.”
