{"id":2102,"date":"2018-09-18T15:30:24","date_gmt":"2018-09-18T15:30:24","guid":{"rendered":"http:\/\/financeintellect.com\/home-page\/home\/?p=2102"},"modified":"2018-09-18T15:30:24","modified_gmt":"2018-09-18T15:30:24","slug":"automation-is-making-work-more-human-university-of-london-global-research","status":"publish","type":"post","link":"https:\/\/financeintellect.com\/home-page\/home\/automation-is-making-work-more-human-university-of-london-global-research\/","title":{"rendered":"Automation Is Making Work \u2018More Human\u2019: University of London Global Research"},"content":{"rendered":"<p style=\"font-weight: 400\">Companies that invest in Robotic Process Automation (RPA) or Artificial Intelligence (AI) see much higher performance returns, especially if they also invest in people. In fact, the very presence of automation in the workplace is making work environments \u2018more human\u2019, states The Augmented Human Enterprise \u2013 a major academic study conducted by Goldsmiths, University of London, and research commissioned by Automation Anywhere, a leading enterprise software provider. Of all those surveyed, 71% of Indian respondents said that their employees used RPA and AI-based augmentation to its full potential, the highest proportion for any of the four markets surveyed. While 66% of Indian respondents said that they are empowered to take risks, 77% said that their organization prioritized employee development; in both cases, the highest percentage of positive responses for any of the four markets was found in the country. India also outscores other markets on employee engagement and (with an impressive 84%) on employee listening.<\/p>\n<p style=\"font-weight: 400\">\u201cThink of the human body breathing,\u201d said\u00a0Mihir Shukla, CEO at Automation Anywhere.\u00a0 \u201cIt\u2019s a complex and critical mechanism, but automated, so our brains are freed to power everything else we do. I think for many organizations, all they can do is \u2018breathe.\u2019 It\u2019s so important, it\u2019s all the employees can focus on. But when that breathing is automated within the organization, then employees can focus on so many creative and strategic issues and opportunities. It\u2019s perhaps why this unique research shows that augmented organizations outperform non-augmented enterprises and have more \u2018human\u2019 workplaces.\u201d<\/p>\n<p style=\"font-weight: 400\">The research methodology included:<\/p>\n<ul style=\"font-weight: 400\">\n<li>Surveying senior business leaders from major enterprises in India, UK, US and Japan<\/li>\n<li>A comprehensive review of academic literature and research findings into the impact of automation at the workplace<\/li>\n<li>Interviews with leading automation and AI subject-matter experts, including technologists, CEOs, scientists and engineers<\/li>\n<\/ul>\n<p style=\"font-weight: 400\">The research team questioned business leaders on the extent to which they are humanizing their workplace to help people meet their full potential. They later looked at whether the arrival of automation technology \u2013 specifically RPA and AI \u2013 is having a positive or negative effect on this human experience. The researchers found that in\u00a0global\u00a0augmented workplaces:<\/p>\n<ul style=\"font-weight: 400\">\n<li>Workers are 38% more engaged than those in non-augmented workplaces<\/li>\n<li>70% of respondents said augmentation had improved the wellbeing of their team<\/li>\n<li>80% of those using AI and 78% using RPA said it frees employees from repetitive work<\/li>\n<\/ul>\n<p style=\"font-weight: 400\">\u201cDigital technology\u2019s nascent autonomy promises an evolutionary leap in our capacity to grow as human beings,\u201d said\u00a0Dr. Chris Brauer, Director of Innovation in the Institute of Management Studies (IMS) at Goldsmiths, University of London. \u201cWhile the hyped potential of AI generates endless headlines, technologies such as RPA are\u00a0ersity of Londonquietly being rolled out in many of the most productive companies around the world \u2013 humans and bots are already working alongside each other across the globe and in every sector. Where businesses are getting it right, the best of our human capabilities are being augmented by technology to create innovation previously unimagined. But in these early days, not everyone is getting it right.\u201d<\/p>\n<p style=\"font-weight: 400\">\n<p style=\"font-weight: 400\">The research delves into understanding how automation makes people happier at work. It frees them from repetitive tasks to concentrate on creative and strategic work \u2013 the bits of their job they enjoy most. But the research also warns that this doesn\u2019t happen by itself. The research highlights that automation must be used to enhance employee skills and complement their working styles to derive the maximum benefit.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Companies that invest in Robotic Process Automation (RPA) or Artificial Intelligence (AI) see much higher performance returns, especially if they also invest in people. In fact, the very presence of automation in the workplace is making work environments \u2018more human\u2019, states The Augmented Human Enterprise \u2013 a major academic study conducted by Goldsmiths, University of [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2104,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31],"tags":[880,396,1699,393,1695,1696,1697,1700,1698],"class_list":["post-2102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-artificial-intelligence-ai","tag-india","tag-institute-of-management-studies-ims","tag-japan","tag-robotic-process-automation-rpa","tag-the-augmented-human-enterprise","tag-uk","tag-university-of-london","tag-us"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automation Is Making Work 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