{"id":1667,"date":"2018-08-16T15:52:29","date_gmt":"2018-08-16T15:52:29","guid":{"rendered":"http:\/\/financeintellect.com\/home-page\/home\/?p=1667"},"modified":"2018-08-16T15:52:29","modified_gmt":"2018-08-16T15:52:29","slug":"the-improvement-service-signs-new-contract-with-tcs","status":"publish","type":"post","link":"https:\/\/financeintellect.com\/home-page\/home\/the-improvement-service-signs-new-contract-with-tcs\/","title":{"rendered":"The Improvement Service signs new contract with TCS"},"content":{"rendered":"<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\">\u00a0<span class=\"m_8576495070900504108m_2461130893334901197MsoHyperlink\"><a href=\"http:\/\/www.tcs.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tata Consultancy Services<\/a><\/span>\u00a0(TCS), a leading global IT services, consulting and business solutions organisation, has been awarded a new contract by the Improvement Service, t<\/span><span lang=\"EN-AU\">he national organisation for improving local government services and digital transformation in Scotland.<u><\/u><u><\/u><\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-AU\"><u><\/u>\u00a0<u><\/u><\/span><span lang=\"EN-GB\">Following the completion of a successful, initial five-year contract, which achieved an unrivalled customer satisfaction in excess of 99%, TCS has signed a new, expanded contract. TCS will continue to deliver a digital platform for the\u00a0award-winning authentication \u201cmyaccount\u201d service and its broader portfolio, providing Scottish households with beneficial online public services.\u00a0<u><\/u><u><\/u><\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\"><u><\/u>\u00a0<u><\/u><\/span><span lang=\"EN-GB\">Selected as the Improvement Services\u2019 technology partner for its core applications and services, TCS will focus on delivering the latest technologies to achieve digital transformation for communities across Scotland. At the core of this solution is TCS\u2019 DigiGov accelerator framework that\u00a0<\/span><span lang=\"EN-AU\">uses TCS\u2019 Rapid Transformation Methodology and provides reusable components that can be quickly integrated to transform traditional physical\/manual services to smart, innovative IT-enabled service delivery.\u00a0<\/span><span lang=\"EN-GB\">TCS will also act as a managing agent for other third-party solution providers that deliver IT applications and services on behalf of the Improvement Service,\u00a0<\/span><span lang=\"EN-AU\">integrating their solutions with its core\u00a0<i>DigiGov<\/i>framework.<u><\/u><u><\/u><\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\"><u><\/u>\u00a0<u><\/u><\/span><span lang=\"EN-GB\">Sarah Gadsden, Improvement Service Interim Chief Executive\u00a0<\/span><span lang=\"EN-GB\">said,\u00a0<\/span><span lang=\"EN-GB\">\u201cIn this highly connected and collaborative digital society, it is important for the IS to keep up with the rate of change and continue to help councils and their partners improve the health, quality of life and opportunities of all people in Scotland. After a successful five-year partnership with TCS, I\u2019m delighted IS will continue its digital transformation journey and further expand the digital services on offer in Scotland, while benefiting from examples of good practice and innovation across TCS\u2019 global customer base.\u201d<\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\"><u><\/u>\u00a0<u><\/u><\/span><span lang=\"EN-GB\">Gopalan Rajagopalan, Head of Scotland, TCS<\/span><span lang=\"EN-GB\">, said,\u00a0<u><\/u><\/span><span lang=\"EN-GB\">\u201cThe Improvement Service and TCS have enjoyed a very fruitful, award-winning partnership since 2013, which has seen\u00a0unrivalled customer satisfaction in excess of 99%.\u00a0With this new contract, TCS will continue to turn concepts into reality and collaborate with The Improvement Service and its partners to deliver true digital transformation and online services for the benefit of Scottish citizens.\u201d<\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\"><u><\/u>\u00a0<u><\/u><\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\"><span lang=\"EN-GB\"><u><\/u>\u00a0<u><\/u><\/span><\/p>\n<p class=\"m_8576495070900504108m_2461130893334901197MsoNoSpacing\">\n","protected":false},"excerpt":{"rendered":"<p>\u00a0Tata Consultancy Services\u00a0(TCS), a leading global IT services, consulting and business solutions organisation, has been awarded a new contract by the Improvement Service, the national organisation for improving local government services and digital transformation in Scotland. \u00a0Following the completion of a successful, initial five-year contract, which achieved an unrivalled customer satisfaction in excess of 99%, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31],"tags":[1094,1093,1095,228],"class_list":["post-1667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-myaccount-service","tag-improvement-services","tag-rapid-transformation-methodology","tag-tata-consultancy-services"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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